Information we collect
When you submit an enquiry, we receive your name, business or brand, preferred contact details, description of your goal, business link, enquiry reference, advertising campaign labels (when supplied), selected media plan and consent to process the enquiry.
Why we use it
We use this information only to respond, prepare a proposal, check date availability and continue business communication related to advertising placement.
How an enquiry is delivered
The website uses the third-party FormSubmit service to deliver web forms. It sends the information you enter to the Boat Avenue Media email account hosted by Google Gmail. Do not submit payment details, passwords or other sensitive information through this form.
Continuing your enquiry
Within your browser session, the site remembers calculator settings and advertising campaign labels so you can return to your plan or switch languages. It does not store your name or contact details in browser storage. The WhatsApp button opens a prepared message containing the enquiry details you entered; you choose whether to send it in WhatsApp.
Retention and disclosure
We do not sell visitor data. Correspondence is retained for as long as reasonably needed to handle an enquiry, maintain business records and meet applicable legal requirements. Access may be limited to people working with enquiries.
Your choices
You may request correction or deletion of submitted information by emailing quantum.led.media@gmail.com. Include the contact detail used in your enquiry so that we can identify it.
Contact
Boat Avenue Media
170/2 Bandon-Cherngtalay Road, Choeng Thale, Phuket 83110, Thailand
quantum.led.media@gmail.com
+66 94 359 0407
Advertising measurement
With your permission, Meta Pixel receives page visits, successful enquiry submission events and WhatsApp button clicks to measure advertising. Clicking WhatsApp does not confirm that a message was sent. Our event code does not include your name, contact details, business link or enquiry text. Meta may process browser, device, IP address and cookie identifiers. Your choice is stored in this browser for up to 180 days. You can change it using Measurement preferences in the footer. Declining measurement does not affect submitting an enquiry.
AI consultant
If you use the AI consultant, your messages and the current conversation are sent to OpenAI to generate answers. Please do not enter passwords, payment information or sensitive personal details. AI answers can be inaccurate; a manager confirms prices, availability and bookings.
We do not store conversation text in our website database or include it in our analytics events. Conversation history is held only in the page memory and is cleared when you leave or reload. OpenAI processes requests under its API data policies; our requests disable response storage. Security counters contain a daily pseudonymous identifier and usage totals and expire after two days. They are used to limit automated abuse and usage.
Preparing an enquiry does not send it. Review and edit the details, then choose WhatsApp or an email draft. You must send the message in that application. The contact information you add to the enquiry is used to respond to your request.
Website journey analytics
With your permission, Google Analytics records page visits, sections viewed, location and plan selections, video clicks and enquiry steps, including form errors and confirmed submissions. We do not send form values, contact details or chat messages as analytics event parameters. URL queries and fragments are excluded from the page address we send; permitted campaign labels may be sent separately. Google processes device and cookie identifiers to connect visits. Declining analytics keeps these tags unloaded. You can withdraw consent in Measurement preferences; reload after withdrawal to stop previously loaded tools completely. How Google uses information from partner sites.
Microsoft Clarity
With your consent, we use Microsoft Clarity session replays and heatmaps to understand clicks, scrolling and navigation. Form and consultant content is masked. Microsoft processes interaction, device and cookie data under its Privacy Statement. We do not use this integration for advertising personalisation. Recordings begin only after consent; you can withdraw it in Measurement preferences.